Articles & Insights
Practical Takes on Quality & Problem Solving
Real-world articles on complaint handling, defect prevention, and building stronger quality systems — written for people who deal with these things every day.
Manufacturing Quality Blog — 8D Reports, Root Cause Analysis & Complaint Handling
You Fixed One Line. The Same Defect Lives on Five Others.
You fixed one line but the same root cause lives on five others. How read-across and systemic corrective action stop recurring claims. From DykeArt.
Root causeProblem solving8d report
No Fault Found: The Customer Claim Where Nothing Is Wrong
A returned part that passes every test isn't closed — it's hiding. How to investigate no fault found (NFF) returns and stop them coming back. From DykeArt.
Root causeProblem solving8d report
Fast, Good, or Cheap Claim Handling: Which Two Can You Actually Choose? | DykeArt
In claim handling, you can only pick two: fast, good, or cheap. Here's what that trade-off really means for automotive quality engineers and suppliers.
Problem solvingQuality Engineering
24hour limit and pressing for investigation
Do You think You are the only one who felt pressure in the first 24hour?
Root causeProblem solvingManufacturingQuality Engineering
