Articles & Insights
Practical Takes on Quality & Problem Solving
Real-world articles on complaint handling, defect prevention, and building stronger quality systems — written for people who deal with these things every day.
Manufacturing Quality Blog — 8D Reports, Root Cause Analysis & Complaint Handling
8D vs immediate action: how to find the balance without breaking your quality system | DykeArt
Not every defect needs a full 8D report. Learn how to decide when immediate action is enough and when 8D is non-negotiable.
You Fixed One Line. The Same Defect Lives on Five Others.
You fixed one line but the same root cause lives on five others. How read-across and systemic corrective action stop recurring claims. From DykeArt.
No Fault Found: The Customer Claim Where Nothing Is Wrong
A returned part that passes every test isn't closed — it's hiding. How to investigate no fault found (NFF) returns and stop them coming back. From DykeArt.
Fast, Good, or Cheap Claim Handling: Which Two Can You Actually Choose? | DykeArt
In claim handling, you can only pick two: fast, good, or cheap. Here's what that trade-off really means for automotive quality engineers and suppliers.
